Every Order, From Intake to Delivery
Real-time order tracking, automatic status updates, and exception alerts. Know what's pending, approved, shipped, or needs attention — all from one dashboard.
Request A DemoTrack every order from intake through delivery
| Order | Patient | Date | Product | Stage | Tracking |
|---|---|---|---|---|---|
| ORD-4821 | Sarah M. | 02/21/2026 | Semaglutide 0.5mg | Delivered | 1Z999AA10... |
| ORD-4820 | James K. | 02/20/2026 | Tirzepatide 5mg | Shipped | 1Z999AA10... |
| ORD-4819 | Maria L. | 02/19/2026 | NAD+ IV Therapy | At Pharmacy | — |
| ORD-4818 | David R. | 02/18/2026 | B12 Injection Kit | Provider Review | — |
| ORD-4817 | Emily W. | 02/17/2026 | Metformin 500mg | Delivered | 1Z999AA10... |
| ORD-4816 | Robert C. | 02/16/2026 | Wellness Panel Labs | Exception | — |
Operations at a Glance
See all orders organized by status. Real-time updates as orders move through the pipeline — from intake to delivery.
Request a DemoStatus Pipeline
Orders grouped by stage: Pending, Processing, Shipped, Delivered. One view, zero guesswork.
Exception Flags
Problems surface automatically. Payment failures, address issues, and provider holds flagged instantly.
Live Updates
Status changes in real time. No refreshing, no syncing — just current data, always.
Smart Filters
Filter by date, product, status, or patient. Find any order in seconds.
Built-In Safeguards, Zero Busywork
Automatic patient notifications for failed payments, expired cards, and shipping delays. Patients get prompted to act without you lifting a finger.
Provider communication handled when questionnaire clarifications are needed. The platform contacts patients directly so providers stay focused on clinical decisions.
Exception resolution on autopilot. Lost packages, address issues, and shipping problems get flagged and routed automatically. You monitor — the platform resolves.
One-click refunds and cancellations directly from the order detail view. Process full or partial refunds, cancel unshipped orders, and keep your books clean.
Order Dashboard
See all orders organized by status. Real-time updates as orders move through the pipeline.
Real-Time Tracking
Follow every order from intake to doorstep. Visual progress for each stage.
Exception Alerts
Flagged orders surface automatically. Most resolve without you — intervene only when needed.
Refund Management
Full refunds, partial refunds, or store credit — process directly from your dashboard.
Patient Notifications
Patients stay informed at every step automatically. No manual follow-up required.
Analytics & Reporting
Order volume, revenue by product, fulfillment times, and exception rates at a glance.
Multi-User Support
Add team members with role-based permissions and stay informed with activity logs and notifications.
Staff Accounts
Add team members with permission levels: Owner (full access), Admin (manage orders), Support (view and message).
Activity Log
See who did what: status changes, refunds processed, messages sent, settings modified.
Notifications
Staff notified of new orders, exceptions requiring attention, patient messages, system alerts.
Order Management: The Old Way vs Teligant
Stop building custom dashboards and integrations. Our order management system tracks everything automatically.
Legacy Approach
Build custom order tracking systems
Integrate multiple data sources
Manual status updates and communication
Custom reporting and analytics
Complex exception handling workflows
With Teligant
Real-time order dashboard included
All data unified in one platform
Automatic patient notifications
Built-in analytics and reporting
Platform-managed exception handling
Frequently Asked Questions
More questions about order management? get in touch.
Orders
Operations
Request a Demo
Join wellness operators who launched in under an hour. No technical setup. No compliance headaches.